Shipping policy

Where We Ship From

Our products are shipped directly from our international fulfillment partners in China to our customers.

Delivery Times

Our shipping process consists of two stages:

  • Processing Time: 1–2 business days.
  • Transit Time: 6-10 business days.
  • Estimated Delivery Time: 7–12 business days.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, customs processing, severe weather, or peak shopping periods.

Shipping Costs

We offer free standard shipping on all orders within the United States. There is no minimum order value required to qualify for free shipping.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can use this tracking number at any time to monitor your shipment through the tracking link provided in the email, or track your order here.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at support@wall-district.com

Orders are typically processed within 1–2 business days. Once an order has been processed and dispatched, we are unfortunately unable to make any changes or cancel the shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at support@wall-district.com. Once an order has been dispatched, we cannot change the shipping address anymore.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please first check your tracking information for the latest shipping update.

If you still need assistance, contact our customer service team at support@wall-district.com and we will help investigate the status of your shipment.

Questions About Your Order?

Our customer service team is available from Monday – Friday, 8:30 AM EST to 5:30 PM EST. We aim to respond within 24 hours.

Company Name: Belleza Ecommerce LLP

Company Number: OC445192

Email: support@wall-district.com

Phone number: +1 307-381-2218

Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom