Our products are shipped directly from our international fulfillment partners in China to our customers.
Our shipping process consists of two stages:
Delivery times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, customs processing, severe weather, or peak shopping periods.
We offer free standard shipping on all orders within the United States. There is no minimum order value required to qualify for free shipping.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
You can use this tracking number at any time to monitor your shipment through the tracking link provided in the email, or track your order here.
If you need to modify or cancel your order, please contact us as soon as possible at support@wall-district.com
Orders are typically processed within 1–2 business days. Once an order has been processed and dispatched, we are unfortunately unable to make any changes or cancel the shipment.
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at support@wall-district.com. Once an order has been dispatched, we cannot change the shipping address anymore.
If your order has not arrived within the estimated delivery timeframe, please first check your tracking information for the latest shipping update.
If you still need assistance, contact our customer service team at support@wall-district.com and we will help investigate the status of your shipment.
Our customer service team is available from Monday – Friday, 8:30 AM EST to 5:30 PM EST. We aim to respond within 24 hours.
Company Name: Belleza Ecommerce LLP
Company Number: OC445192
Email: support@wall-district.com
Phone number: +1 307-381-2218
Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom